You've seen the following commercial a thousand times: Unassuming diners at Chic Restaurant comment on how much they love the food before being told what they just ate did not come out of Chic Restaurant's kitchen. It's actually, gasp, from !! You get the point. We're supposed to see that we'd enjoy this humble pasta or pizza if only we'd shelve our prejudices.
ConAgra Foods, however, did not follow the script. And in doing so, they set themselves up for a whole lot of PR hurt. The New York Times reports:
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